datapersonal represents any information concerning an identified or identifiable natural person.
Processing of personal data represents any operation or set of operations performed on personal data or on sets of personal data, manually or by using automated means, such as: collection, recording, organization, structuring, storage, adaptation or modification, extraction, consultation, use, disclosure to third parties by transmission, dissemination or in any other way, alignment or combination, blocking/restriction, erasure or destruction.
Types of data collected by Organic Consulting
We exclusively process personal data provided directly on the communication channels owned by Organic Consulting: website, email, telephone, smartphone applications, social media platforms. The data collected refers to name, surname, email, telephone number. We also process data resulting from browsing our website collected through cookies and similar technologies according to the cookie policy. Data is stored on external storage media or cloud, after they have been encrypted in order to add an additional level of security.
Purpose of data collection
a) Resolving requests received through Organic Consulting's communication channels mentioned above;
b) Carrying out various analyses and reports resulting from the use of the website;
c) Marketing activities, such as newsletters or periodic information using electronic mail;
d) Development of the contractual relationship between Organic Consulting and clients.
Storage period
The collected data will be processed and stored for a period of 3 years. In the case of existing customers, this period will extend for the entire duration of the contractual relationship.
In the event that you wish to withdraw your consent for the storage and processing of your data, all stored data will be deleted.
rights
As an individual, you have the following rights:
a) Right of access – is the right to obtain from us confirmation that we are processing personal data concerning you, thus having access to that data;
b) The right to portability – is the right by which you will be able to receive your personal data in a structured, commonly used format and the right for this data to be transmitted directly to another operator, if this is technically possible;
c) Right to opposition – is the right to oppose the processing of personal data when the processing is necessary for the performance of a task that serves a public interest or when it takes into account a legitimate interest of the operator;
d) Right to rectification – is the right to have inaccurate personal data corrected without undue delay. The rectification will be communicated to each recipient to whom the data were transmitted.
e) Right to erasure – is the right to request the deletion of personal data in the following cases: they are no longer necessary for the purposes for which they were collected or processed; you withdraw your consent and there is no other legal basis for the processing; personal data must be deleted for compliance with a legal obligation.
f) The right to restriction of processing – can be exercised if a person contests the accuracy of the data during the period of verification of the correctness of the data; the processing is unlawful and the person opposes the deletion of personal data, requesting restriction instead;
For any questions related to the processing of personal data, you can contact the Data Protection Officer of Organic Consulting at office@organic-consulting.ro. Complaints regarding the processing of personal data can be addressed to the National Supervisory Authority for Personal Data Processing. For details and information, do not hesitate to contact us at 0756 722 001 or at the email address office@organic-consulting.ro.
Personal data privacy policy
Organic Consulting is committed to protecting your privacy. This privacy policy explains the collection, use, disclosure, retention and protection of your personal information.
This confidentiality agreement applies to the provision of services by SC Organic Consulting SRL through the website. www.organic-consulting.ro regardless of how it is accessed or used, including via desktop or mobile devices.
We may modify this policy at any time by posting the modified version in this section, including the date on which the changes were made.
A. Personal information we collect
Personal information is information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Information that has been anonymized or pseudonymized, so that it can no longer be used to identify a specific natural person, is not considered personal information.
We collect personal information from you only to fulfill contractual obligations, for information purposes or to prepare offers. Some of this personal information is necessary for the optimal provision of our services.
We may also collect personal information from other sources, as detailed below.
The personal information you provide to us when you contract Organic Consulting services or write us messages via the website, phone, email or social media platforms:
• Identification information such as name, address, telephone numbers, email addresses, when you fill out the form on the contact page.
• Information used to identify your request in the database, billing data, and, if postal or courier services are provided through one of our partner carriers, package tracking numbers and tracking updates.
• Financial information, such as bank account numbers for transfers following transactions.
• You may also provide us with other information by updating or adding information at your request, by participating in discussions with other users, resolving disputes, or if you communicate with us about our products and services (email, phone, chat).
Personal information we collect automatically when you use our services
• statistics regarding page views, traffic to and from sites, referring URL, IP address and browsing history;
Personal information collected from other sources
• Social Media. We allow you to share information on social media sites (e.g. Facebook). These sites may automatically provide us with access to certain personal information they maintain about you (e.g. email address). By associating an account managed by a social media site with your account and authorizing us to access this information, you agree that we may collect, use and retain the information provided in accordance with this privacy agreement.
• If you provide us with personal information about someone else, you must do so only with that person's consent. You must inform them how we collect, use, disclose and retain their personal information in accordance with this Privacy Policy.
Personal information we collect using cookies
• We use cookies to collect information about the pages you view, the links you access, and other actions you take when using our services.
• For more information about the use of these technologies and how to control them, see the section dedicated to cookies on the website www.organic-consulting.ro.
2. How we use your personal information
We use your personal information to provide and improve our products and services, to provide you with a useful experience on our website, to process orders and invoices, and to provide you with support services.
Below is a summary of how we use your personal information.
• To contact you regarding your activity on the site, to communicate regarding your requests (if necessary), to resolve any issues arising from the direct contractual relationship. When we contact you for these purposes, we may contact you by email, telephone or SMS.
• To send you any information, documentation or invoice.
• To send you documentation updates.
• To prevent, detect, mitigate and investigate fraud, security breaches or other potentially prohibited or illegal activities.
• To measure and improve our products and services, to keep our products and services secure, and to personalize website content that includes elements and services that may be of interest in response to the actions you take.
• To monitor restrictions on accessing our products and services for violations of our policies or laws.
We do not use your personal information to provide you with commercial offers by email, telephone or SMS except with your consent, which you can withdraw at any time.
3. Your choices regarding how we use your personal information
You have choices about how we use your personal information to communicate with you, or to send you commercial communications.
Communication preferences
You can control your communication preferences by contacting us directly via email, phone or SMS.
We do not sell, rent or in any way disclose your personal data to third parties without your consent.
4. Ways you can access, control and correct your personal information
We respect your right to access, amend, request deletion, or request restriction of use of your personal information, as required by law. We also take steps to ensure that the personal information we collect is accurate and up-to-date.
You have the right to know what personal information we hold about you.
Upon request, we can provide you with a copy of your personal information in a structured format.
If your personal information is incorrect or incomplete, you have the right to update it or ask us to update it.
You have the right to object to the processing of your personal information. In this case, it will no longer be possible for us to process your orders.
You can also ask us to delete or restrict how we use your personal information, but this right is determined by law and may affect your access to our products and services.
We will respect your legal right to access, amend or delete your personal information from our system. However, we may deny access to amend or delete your personal information in certain cases, in accordance with the national laws of Romania.
If you request the suspension of the processing of some or all of your personal information or the withdrawal (if applicable) of your consent to the use or disclosure of your personal information for the purposes set out in this confidentiality agreement, we may no longer be able to provide you with access to Organic Consulting products and services and the support service offered to our customers.
Upon your request, we will delete your personal information as soon as possible, in accordance with national laws.
5. How we may share your personal information
We may provide your personal information to third parties. This provision may be necessary for us to provide you with access to our products and services, to comply with national legal obligations, to optimize our marketing and advertising activities, or to prevent, detect, mitigate and investigate fraudulent or illegal activities related to our products and services. We make every effort to minimize the amount of personal information we disclose to what is directly relevant and necessary to fulfill the specified purpose.
We do not sell, rent or otherwise disclose your personal information to third parties for marketing and advertising purposes without your explicit consent.
We may disclose your personal information to the following parties for the following purposes:
Service providers and partners of Organic Consulting SRL
• Courier service providers to whom we provide contact information for the preparation of transport documents, in order to facilitate the delivery of certain documents or products and other communications strictly related to delivery, if this is not done by e-mail.
• Email messaging service providers. For good efficiency, some of the email messages are sent through specialized email marketing services; messages are sent only at the request of Organic Consulting.
• Official law enforcement agencies in response to an official request or legal process in connection with a criminal investigation or alleged or suspected illegal activity. We will disclose information that we consider relevant to the investigation or that is explicitly requested of us, such as name, address, telephone number, email address, user history, IP address, fraud complaints, order history.
• For third parties involved in a legal proceeding, if they provide us with a court decision.
Change of ownership
If we are subject to a merger or acquisition with/by another company, we may share information in accordance with our privacy standards. In the event that such an event occurs, we will require that the new entity follow this privacy agreement with respect to your personal information. If we intend to use your personal information for other purposes not covered by this privacy agreement, you will receive prior notice of the processing of your personal information for the new purposes.
6. How long do we keep your personal information?
We retain personal information for as long as necessary to securely provide the products and services you have requested or for other purposes, such as complying with legal obligations, resolving disputes, and enforcing our policies.
According to the legal provisions in force, we are required to keep your relevant information for a minimum period of time for a possible investigation or litigation by law enforcement bodies.
After it is no longer necessary for us to retain your personal information, we will securely delete it in accordance with our data retention and deletion policies.
We will respect your legal right to request the deletion of your personal information from our system.
7. How we protect your personal information
We protect your personal information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration.
The privacy policy of Organic Consulting SRL is permanently updated without any prior notification formality. Date of last update: 15.06.2022.
8. Opening a bank account
Our website integrates a technical solution for opening online accounts in partnership with a banking institution (Libra Internet Bank). By initiating and completing the respective flow, you express your consent to the processing of personal data according to the information displayed on the page.
